My first thought when I saw the hotel on the drive up was WOW... Quickly followed by OMG OTT.
It is seriously over the top, there are gilt statues, huge chandlers, zebra skin and gold painted chairs, elephant statues and more..... Reception is a huge room with lots of staff eager to help with bags or offer a welcome drink.
The Palace of The Lost City Hotel is 5* and a Leading Hotel of The World hotel.
We took a smoking room because it was on a higher floor with more light from the windows. The lower floors don't get good light because of the trees. And even the higher floors don't get great light. Applying make up is a challenge. Also having the hairdryer 'fixed' in the drawer under the TV was not the work of a woman... There is no mirror nearby to see what you are doing with your hair..
The rooms are very comfortable, lovely bed sheets and very comfortable bed. The bathrooms have both a bath and a shower cubicle. The shower is pretty pathetic however. No rains showers here, it's more like an watering can effect, and it's very hard to control the temp. There were lovely Molton Brown products though to distract from this.
The main dining room for breakfast and dinner (they also do an afternoon tea) has huge windows giving it lots of light, however this also meant it was very cold for breakfast and also on the one evening we had dinner. Wearing outdoor jackets and coats when you eat isn't my idea of what should be happening in a hotel.
Breakfast service is a bit hit and miss. Jalapeños in my breakfast omelette and cold coffee on the first day. There was a great selection of fresh fruit, cereals and some excellent salami and cheeses though, so more than enough choice.
The one evening we decided to have dinner in the main dining room, we were very disappointed. We were a table of eight and the only person who enjoyed their meal was my husband, he had a curry. My lamb Ragu with pasta was sliced lamb which was dry, miserable and not at all what I expected. I was thinking about a rich sauce and shredded meat.... Desserts that were supposed to be hot chocolate were all cold and not at all appetizing. I'm not sure what other dining options would be better as we were at a conference and the other days we were at organized dinner parties.
The whole resort is enormous and there are shuttle cars that run transporting guests between the various sites. This service is a bit hit and miss on the success rate. Were were dropped off at the wrong hotel once and sometimes had to wait up to 15 mins for the next available car which is a bit frustrating when you have a dinner party to get to.
If you are here during the summer the pool complex - for hotel guests only is HUGE and there is plenty of space for relaxing, eating lunch or even swimming.
Despite all the niggles I have to say if you are going to Sun City for work or holiday, The Palace is the best hotel in the resort.
The Palace of The Lost City Hotel, Sun City Resort, 0316, Rustenburg, South Africa
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